Return Policy

Concerning our return policy

We are very sorry that the item you purchased did not work out for you and we want to make sure that you are completely satisfied with your order! We would love to work with you on this! You can either exchange for the same item in a different size or choose a different item from our website.

 Our return policy is as follows:

  •  Send the item back to us, within 10 days of it being delivered to you.
  •  You pay the shipping to send the item back to Native Soul, BUT we will cover the shipping to send the exchanged item back to you. 
  • Once we receive your item, we will make sure that the original tags are still intact, that the item has not been worn and that there is no signs of markup or tears to the item.
  • We will then fully refund your money back to your credit card that you used for the purchase. 
  • You will then be able to repurchase the item that you want.

(On the same day of us refunding your card, we will send you a promo code to use for free shipping, to get your exchanged item back to you!!!)

Thank you for supporting Native Soul & Co.! 💞

Much Love, DeLana & Andra 🛍